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| {{Technical support}}
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| __TOC__
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| == General packing instructions ==
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| (1) '''Disassembling the O2k''': Remove both [[O2k-Chamber]]s from the copper block ([[O2k-Main Unit]]), reversing the steps in the assembly instruction [[MiPNet19.18A O2k-Start]]. Remove the [[OroboPOS]] (polarographic oxygen sensor head) from the [[OroboPOS-Connector]], remove the old membranes from the OroboPOS, clean the sensor head with water, allow to dry, store the sensor head and the membrane ring in its perspex vial (the ring slipped onto the shaft of the sensor - [[MiPNet19.18B POS-Service]]). Re-attach the OroboPOS-Connectors (without sensor) and the [[O2k-Chamber Holder]] to the oxygraph but do not include the [[O2k-Chamber]]s and OroboPOS. This is the same state as when the O2k was delivered, as described in [[MiPNet19.18A O2k-Start]].
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| (2) '''Packing the O2k''': Use the original packing material (the two foam inlets and [[Packing\O2k-Box_1|O2k-Box 1]]). Only this packing material provides sufficient protection during transport. If the original packing material is no longer available or not complete (one or both inlets missing), it has to be ordered from OROBOROS INSTRUMENTS and shipped to the customer before shipping the O2k. If the [[OroboPOS]] have to be inspected also, they should be sent disassembled and protected in the perspex vials, attached for example with a tape to the O2k. The O2k-Chambers should be kept and not sent with the O2k.
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| == Shipping ==
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| === Shipping an O2k within the EU ===
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| From any EU country, ship to the following address:
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| |'''WGT-Elektronik GmbH & Co KG'''
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| |'''Rettenbergstrasse 30a'''
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| |'''A-6114 Kolsass'''
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| |'''Austria'''
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| |''' '''
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| |Tel +43-5224-68190
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| |contact (if required by carrier): Michael Walter-Vracevic
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| |}
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| Within the EU, there are no special requirements for import/export etc. However, if you need to declare the value for the instrument for some reason, declare it with EUR 5,000.- and mention "to be sent for repair", although, normally, this should not be necessary.
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| === Shipping an O2k from non-EU countries ===
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| '''IMPORTANT INSTRUCTIONS FOR CUSTOMS CLEARANCE''' to allow a tax free import/export from your home country to Austria and vice versa within a certain time:
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| * Please instruct your courier that this is a repair shipment, thus a '''temporary export/import''' (you will probably need to provide a proforma invoice stating:''' „goods for repair only – will be returned“).''' Further instruct them to ship the goods as '''„dutiable goods“,''' to the following address:
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| |'''SCHENKER & CO AG'''
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| |'''Zollabfertigung/Customs Clearance'''
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| |'''Griesauweg 27-29'''
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| |'''6020 Innsbruck'''
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| |'''AUSTRIA'''
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| |'''Office of Destination: Innsbruck AT800000'''
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| |'''At the disposal of: OROBOROS INSTRUMENTS, Schoepfstrasse 18, 6020 Innsbruck, Austria.'''
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| |}
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| * State the '''O2k Serial Number (starting with A, B, C, D, E or F)''' and the '''product name: OROBOROS Oxygraph-2k''' on your shipping documents.
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| * '''VALUE of the goods:''' The customs declaration value of the instrument for the customs should be declared as '''Euro 5000,-''' (or equivalent in your currency).
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| {{#set:Technical service=Main unit}}
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| [[Category:technical service]]
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